Legal Notices

 

Terms of Use

 

The information contained within this document pertains to the Serene Hong Kong online store located at www.serene.com, operated by Serene Hong Kong Limited and trading as Serene.

 

The Terms of Trade relevant to other regions can be found in the footer of our international web stores. These can be accessed by selecting ‘Shop Online’ in the main menu and choosing your region from the list provided.

 

Serene is the trading name for Serene Hong Kong Limited (referred to in these terms and conditions as Serene).

 

By accessing any area of www.serene.com, you agree to be bound by these Terms of Use and the Serene Privacy Policy.

 

All purchases of any products by you from this website are subject to these Terms of Use and the Serene Privacy Policy in addition to the Terms of Trade.

 

Disclaimer

 

The content of this website is general and provided for informational purposes only. The material on this website is not, and should not be regarded as, legal or medical advice. To the fullest extent permitted by law, Serene does not give any express or implied warranties and makes no representations in relation to this website. While reasonable care is taken in its preparation, Serene does not guarantee the accuracy, reliability, completeness, or currency of the information or its usefulness for any purpose. Use the information on this website at your discretion, verifying it with appropriate sources and seeking professional advice where necessary.

 

Additionally, Serene does not warrant that the website is free from viruses or defects or that access will be continuous or uninterrupted. Serene accepts no liability arising from your use of this website.

 

Limitation of Liability

 

Subject to applicable consumer protection laws that cannot be excluded, Serene accepts no liability for any incorrect, incomplete, or misleading information on this website or linked websites. To the fullest extent permitted by law, Serene will not be liable for any loss, damage, cost, or expense incurred as a result of reliance on the information provided.

 

Where conditions or warranties implied by law cannot be excluded, Serene limits its liability, where entitled, to resupplying the relevant goods or services or paying the cost of resupply.

 

Intellectual Property

 

Copyright

All content on this website, including text, graphics, logos, photographs, audio, video clips, and data compilations, is the property of Serene or its affiliates and is protected by international copyright laws. The compilation of content is the exclusive property of Serene.

 

Trademarks

All related graphics, photographs, logos, and product and service names are trademarks of Serene or its affiliates. These trademarks may not be used in connection with any product or service without Serene’s prior written consent.

 

Licence and Site Access

 

Serene grants you a limited licence to access and make personal use of this site but prohibits downloading or modifying it without prior written consent. This licence does not permit resale, commercial use, or derivative use of the site’s content. Unauthorized use terminates the licence.

 

You may create a hyperlink to www.serene.com so long as the link does not misrepresent or harm Serene or its affiliates. At Serene’s request, you must remove hyperlinks immediately.

 

Third-Party Websites

 

Serene may provide links to third-party websites. Serene is not responsible for the content or availability of these sites and does not endorse their services. Ensure your computer uses updated virus protection before visiting external websites.

 

Terms of Trade

 

Purchases from this website are subject to Serene’s Terms of Trade.

 

Privacy

 

By using this website, you agree that Serene may use your personal data as described in the Serene Privacy Policy.

 

Security

 

Credit card transactions on this website are processed by an authorized payment gateway provider. Serene does not store credit card information. While all reasonable efforts are made to secure transmissions, internet-based transactions cannot be guaranteed entirely secure. Notify your financial institution immediately if unauthorized use of your account occurs.

 

If you register on the website, you are responsible for maintaining the confidentiality of your username and password.

 

Cookies

 

When visiting www.serene.com, a cookie may be stored on your device. Cookies allow Serene to track usage patterns and enhance the website’s functionality. You may disable cookies via your browser settings, but doing so may limit access to certain features.

 

Gift Cards

 

Physical and Digital Gift Cards:

• Can be used in Serene Signature Stores or online.

• Valid for 36 months from the date of purchase.

• Cannot be replaced, reloaded, exchanged, or refunded for cash unless required by law.

• Linked to a unique Gift Card Number and PIN for security.

 

General

 

Serene may update these terms without prior notice. The applicable law is that of the Hong Kong Special Administrative Region. Disputes shall be resolved under its jurisdiction.

 

In case of discrepancies, the English version of the Terms and Conditions prevails.